Wong Tai Sin District, Kowloon

Role Summary

• Do you like getting your hands on an IT product and understanding how the nuts and bolts work?
• Do you enjoy advising customers to best utilize the IT product and advise on industry best practices?
• Do you enjoy upskilling/training peeople on how to use IT in the most effective manner?
• Do you enjoy helping to understand customer problems and how to solve them via technology?

What we need you to do:

• Serve as technical expert across all modules of the RiM Vector platform, assist with all pre-sales activities including RFI, RFP & Project initiation phase.
• Understand, articulate and implement best practice related to area of expertise.
• Partner with customers to provide guidance on how modules of Vector or area of capability can resolve an organizational need.
• Create, document & communicate functional specifications to clients, functional teams and business sponsors in clear/actionable manner.
• Provide troubleshooting assistance on respective modules to client facing teams.
• Assist with testing of system to ensure it meets end user needs.
• Work with the IT PMO team to ensure smooth project rollout.
• Advise customers in terms of Operational changes that are required in alignment with the technology rollout.
• Regular travel to meet new/existing customers and understand their business issues.

Requirements:

• 3+ years' commercial experience within a similar IT environment
• Experience in Inflight retail is highly preferred
• Experience working in an Agile environment
• Excellent troubleshooting/ problem solving ability
• Excellent communication skills with ability to influence and get key issues escalated and resolved
• Highly organized, with ability to prioritize and manage multiple customers engagements simultaneously in a high-pressure, real-time environment.
• Fluent English, other language a bonus

We offer an attractive remuneration package and good career prospect to the right candidate. Interested parties please send full resume with present and expected salaries and availability to mp.ma@lsg-group.com.

For more details, please visit our Website www.lsgskychefs.com

All information received will be kept in strict confidence and only for employment-related purpose

Summary

Industry:

Catering

Job Category / Function:

IT (Technical / Functional Consulting)

IT (Application - Software)

IT (Others)

Job Position Level:

Middle

Employment Term:

Full Time / Permanent / Contract

Min. Edu. Level Req:

-

Total Working Exp:

3

Salary(HKD):

-

Location:

Wong Tai Sin District

Benefits:

Dental Insurance

Five-Day Work

Medical Insurance

Performance Bonus